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    Home ::  Shipping & Returns

    Shipping & Returns

    Into 1.Consegna information necessary
     *** The information needed for shipping is your full name, address and number of telefono.Si informed that we can send your order through the CAP address, and PO Boxes or similar addresses are not available for shipping. < br />  *** Please ensure that you enter the correct shipping address and contact number. *** Please allow 8-12 days for delivery of your item.
     *** We will send you your tracking number in 36-48 hours after your payment is received.
     *** Tracking number to verify in:
     EMS website: http://www.ems.com.cn/
     DHL website: http://www.dhl.com/en.html of http://track.dhl-usa.com/TrackByRef.asp?nav=TrackByRef

    2.METHOD Shipping
     Normally, we use EMS as a method of spedizione.Ma for some counties, we will use DHL as shipping method. It depends on the shipping cost. We will choose the cheapest.

    Into 3. Monitoring Methods
     Once your order is shipped, we will offer EMS or DHL tracking no. and website to voi.Ci are two methods to get above information from us,
     <1.> Visit our website and re-login to check the update status.
     <2.> Check your e-mail, for we will send update status to your e-mail address.
     Note: (If you can not check it immediately with the tracking no., Please take more patience to wait for it. Po 'time is required by Express Company do uploading).

    Into 4. Unsuccessful or Wrong Delivery
     *** We are not responsible for reshipment if you provided us with an incorrect or incomplete address.
     *** If you refused to sign the order, we will charged 35% as handle fees, if the parcel was automatically returned after several times unsuccessfully delivery (due to absent or you provided a wrong or incomplete delivery address to us), we will require 35% as delivery fees
     *** For customers who do not receive the parcel within 12 working days, Please contact with your local post office ASAPSempre you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.